Terms of use
1. Purpose and scope
These terms of service (the “Terms”) govern access to and use of the Parutio service (the “Service”), whether it is used from the parutio.com website or from the iOS and Android mobile apps. They also govern the purchase of the Premium subscription.
The Service is published by Prismatic, société par actions simplifiée (SAS), a French simplified joint-stock company with a share capital of 100 €, whose registered office is at 49 avenue du Raincy, 93250 Villemomble, France, registered under number R.C.S. Bobigny 888 020 112 (see the legal notice). Contact: contact@parutio.com.
Creating an account or using the Service means accepting these Terms. If you do not accept them, do not use the Service. The Service is offered to consumers: nothing in these Terms restricts the rights that the mandatory consumer protection law of your place of residence gives you.
2. What the Service is
Parutio lists authors, their works and the editions of those works — hardcover, trade paperback, mass-market paperback, ebook and audiobook — and tells its users about upcoming releases. The Service offers author following, release alerts by e-mail and push notification, a personal library and a release calendar.
Catalogue information comes from third-party sources (bibliographic databases, distributors, publisher websites) and is provided for information only. Announced release dates may be changed or cancelled by publishers; despite our checks, an entry may be incomplete or wrong. Every catalogue page lets you report an error to us, and we correct it as quickly as we can.
Parutio is not a bookseller, a publisher or a distributor. The Service gives no access to the content of the works themselves.
3. Access to the Service
The Service is available continuously, subject to the interruptions described in article 14. Browsing author and book pages requires no account; following authors, the library, the personal calendar and notifications do.
The connection charges and the equipment needed to use the Service are yours to bear.
4. Your account
Creating an account requires a valid e-mail address. You sign in with a password, with a sign-in link sent by e-mail, or through an Apple or Google account. You warrant that the information you give is accurate, and you are responsible for keeping your credentials confidential and for what is done from your account. Tell us without delay if it is used without your permission.
An account is strictly personal. It may not be transferred or shared.
5. Minimum age
The Service is not intended for people under 15. This is stricter than the law of several of the countries where the Service is available, and it is deliberate. If you are between 15 and 18, you must have the permission of a parent or legal guardian before taking out a paid subscription.
6. Free plan and Premium subscription
6.1 Free plan
The Service can be used free of charge, up to a number of follows — authors and series counted together — shown in the app (three at the date of these Terms). That number, like any other limit of the free plan, is displayed inside the Service: the value shown to you when you use it is the one that applies. Any reduction of those limits is announced under the conditions of article 9. Release alerts and the release calendar are included in the free plan, and so is the barcode scanner of the mobile app, up to a number of scans shown in the app.
6.2 What Premium includes
The Premium subscription opens following an unlimited number of authors and series, per-format alerts (in particular the paperback and ebook editions), postponement alerts, calendar export and unlimited barcode scanning in the mobile app. The full list of included features is displayed before you subscribe.
6.3 Prices
Prices are stated in Canadian dollars. In the United States they are stated before sales tax, which depends on your state and is added at checkout. In Canada they are stated with sales taxes included: the price displayed is the price charged. Wherever you buy from, the total payable, tax included, is shown to you before you confirm the order. Prices differ by purchase channel, because the app stores take a commission:
- On the web (card payment through Stripe): $7.49 per month or $44.99 per year.
- In the mobile apps (App Store or Google Play in-app purchase): $8.99 per month or $49.99 per year.
These are the amounts in force at the date of this version. The price that binds you is the one displayed at the time of purchase, before you confirm the order; it is the price of the contract for the whole of the period you bought.
6.4 Free trial
A free trial of 7 days is offered on a first subscription. Nothing is charged during the trial. At its end, unless you cancel before the term, the subscription becomes payable at the price you chose and the first charge is taken. The exact length of the trial, the date it ends and the amount of the first charge are stated before you confirm the order and repeated in the confirmation e-mail. A trial offered inside a mobile app is the store’s introductory offer and is announced by the store on the purchase screen.
6.5 Purchase and payment
On the web, payment is handled by Stripe. We never see your card details. The order is final once the payment is accepted; a confirmation e-mail summarising the order is sent to you.
In the mobile apps, the subscription is bought from Apple or from Google and is subject to that platform’s own terms. The platform alone handles billing, renewals, cancellations and refunds. For those purchases, refund requests must be addressed to Apple or to Google.
7. Automatic renewal and cancellation
The subscription renews automatically. It is taken out for the period you chose — monthly or yearly — and renews by itself for identical periods, at the price then in force, until you cancel. Before you confirm any purchase, the Service states the plan, its price in the currency you will be charged in, the billing period, the length of any free trial and the fact that the subscription renews automatically until cancelled. The same information is repeated in the confirmation e-mail.
Cancelling a subscription bought on the web. Cancellation is free, available at any time, and done online in three clicks from your account: Settings → Subscription → Cancel my subscription, then Confirm cancellation. There is nothing to write, nobody to call and no one to talk you out of it — cancelling is no harder than subscribing was. We confirm the cancellation by e-mail and tell you the date on which the contract ends.
Cancelling a subscription bought in a mobile app. Cancellation is done from your Apple account settings or from your Google Play subscriptions, which alone can stop an in-app purchase. Deleting your Parutio account does not stop such a subscription.
Cancellation takes effect at the end of the current period: Premium stays open until then, and then stops with no further charge. The period already paid for is not refunded, in whole or in part (see article 8). As long as the period has not run out you can change your mind and resume the subscription from the same screen, in one click.
For a yearly subscription, we send you a reminder by e-mail before the renewal — around a month before the term, in time for you to cancel if you would rather not renew.
When a subscription ends, the account moves to the free plan automatically: nothing is deleted, but the Premium features stop being available.
8. Refunds
Subscriptions bought in a mobile app. Apple and Google collect those payments and are the only ones who can refund them. Refund requests must be sent to the store you bought from, and are decided under that store’s policy. We cannot refund a purchase we never collected.
Subscriptions bought on the web. You may cancel at any time under article 7, which stops all future charges. The period already paid for is not refunded, and cancelling in the middle of a period does not produce a partial refund; your access simply runs to the end of the period you paid for. If you were charged in error, or if the Service was unavailable for a significant part of a period you paid for, write to contact@parutio.com — we look at those individually and refund where the charge was not owed.
The fourteen-day right of withdrawal that European Union law gives to consumers there does not apply to residents of the United States or Canada, and this document does not pretend otherwise. Conversely, nothing in this article takes away any refund, cancellation or withdrawal right that the mandatory law of the state, province or country in which you live gives you — including, for residents of Quebec, the rights conferred by the Consumer Protection Act.
9. Changes to the Service and to prices
We may change the Service and its features. A significant reduction of what the free plan includes, or the removal of a feature announced as part of the Premium subscription, is notified to you by e-mail or in the app at least thirty days before it takes effect; if it affects a running subscription, you may cancel free of charge before that date. Any change to the price of a running subscription is notified to you by e-mail at least thirty days before it takes effect: it applies only from the following period, and you may cancel before that date at no cost. If you do not cancel, the new price applies.
10. What we undertake about the Service
The Service is supplied as described, and we undertake to keep it working as described. If it does not, tell us: we fix it, and if we cannot, you may cancel under article 7 and ask us to look at the period concerned under article 8.
Beyond that, the Service is provided as it is: we do not warrant that the catalogue is complete or free of error (article 2), nor that a notification will always reach you (article 14). Nothing in these Terms excludes or limits a warranty that the law of the state, province or country in which you live makes non-excludable.
11. Affiliate links
Some links to online bookshops are, or may become, affiliate links: if you buy a book after following one of them, Parutio earns a commission from the retailer. That commission does not change the price you pay, and it funds the Service.
Whether a link is an affiliate link changes neither the bibliographic information displayed nor the order in which it is displayed. Any price shown comes from the retailer and may be out of date: only the price shown on the retailer’s own site at the time of purchase counts. Parutio is not a party to the sale you conclude with the retailer and is therefore not responsible for its performance.
12. Intellectual property and reporting
The Parutio trademark, the website, the apps, their design and their code belong to Prismatic. Covers, titles, blurbs and author portraits displayed remain the property of their rights holders and are shown only to identify a book and inform readers. The factual data of the catalogue (title, author, publisher, ISBN, format, date) are not themselves protected by copyright, but the database that gathers them is protected as such.
You are granted a personal, non-exclusive right to use the Service for as long as your account exists. Extracting or re-using a substantial part of the catalogue, in particular by automated means, is not permitted.
A rights holder who believes that something displayed infringes their rights, and anyone who wishes to report unlawful content, may write to contact@parutio.com, stating the URL concerned and the reason for the request. We deal with those reports as quickly as we can.
13. Using the Service
You agree not to:
- access the Service by unauthorised automated means, or try to extract its data in bulk;
- work around the limits of the free plan or the subscription mechanisms;
- harm the security or availability of the Service, or the rights of other users;
- use the Service unlawfully or in breach of the rights of others.
If you breach these Terms, we may suspend or terminate your access, after notifying you and giving you the opportunity to put it right — except in an emergency, where security is at stake, or where the law requires otherwise. If we terminate a paid subscription without fault on your part, the unused part of the period you paid for is refunded.
You can delete your account at any time from Settings → Delete my account: deletion is permanent and erases your data as described in the privacy policy. Before you go, you can take your data with you from Settings → My data → Export my data. Deleting your account does not stop a subscription bought from Apple or Google: that has to be cancelled separately with the store concerned.
14. Availability and liability
We undertake to run the Service with reasonable care and skill. It may be interrupted for maintenance, for updates, or for reasons outside our control. Notifications depend on the availability of our data sources and on the notification services of Apple, Google and our e-mail provider: they are neither a guarantee of completeness nor a guarantee of timing.
We are not liable for purchasing decisions taken on the strength of the information displayed, for indirect damage, or for a failure caused by events beyond our control or by a third party. Nothing in these Terms limits or excludes our liability for gross negligence or wilful misconduct, nor any liability that the law of your place of residence does not permit to be excluded.
15. Complaints, governing law and disputes
For any complaint, write first to contact@parutio.com: we undertake to answer and to look for a solution.
These Terms are governed by French law, the law of the publisher’s country. That choice does not deprive you of the protection given to you by the mandatory consumer law of the state, province or country in which you live, and those rules continue to apply to you in full.
If a dispute cannot be resolved between us, the French courts have jurisdiction, without prejudice to the rules that allow a consumer to bring proceedings before — and to be sued only before — the courts of the place where he lives.
These Terms contain no arbitration clause, no jury-trial waiver and no class-action waiver. Nothing here requires you to give up the right to go to court, alone or with others.
16. Personal data
How your personal information is handled is described in the privacy policy, which forms part of these Terms. It includes the notices owed to residents of California and of the other U.S. states with a comprehensive privacy law, and to residents of Canada.
17. Changes to these Terms
These Terms may change, in particular to reflect changes to the Service or to the law. Any substantial change is notified to you by e-mail or in the app at least thirty days before it takes effect. If you do not accept the new version, you may cancel your subscription and delete your account; the version that applies to an order is the one in force on the day of that order.
18. Miscellaneous
If any provision of these Terms is held to be invalid or unenforceable, the rest stays in force. Not enforcing a breach is not a waiver of it. These Terms, the privacy policy and the order summary form the whole of the agreement between you and Prismatic.